Privacy Policy

1. Introduction

This Privacy Policy explains how Campaign Guardian Limited (“we,” “our,” “us”) collects, uses, stores, and protects personal information when you visit our website https://campaignguardian.co.nz, make a booking, use our client portal, or engage our digital marketing services.

We are committed to complying with the New Zealand Privacy Act 2020 and, where relevant, the principles of the General Data Protection Regulation (GDPR).

By using our website or submitting personal information to us, you agree to this Privacy Policy.

2. Who We Are

Campaign Guardian Limited
23 Coyle Street, New Zealand
Email: marketing@campaignguardian.co.nz

3. Information We Collect

We collect the following types of information when you interact with our website, booking forms, and client portal:

a. Information you provide directly

• Name, email address, and contact details
• Business or franchise affiliation (brand, office, or agent level)
  
• Booking and enquiry details
  
• Payment and billing information (processed securely via Stripe)
  
• Account login credentials (for portal access)

b. Information collected automatically

• IP address, browser type, and device information
• Pages visited and actions taken on our website
  
• Usage patterns and analytics data via Google Analytics

Advertising and retargeting data collected through the Meta Pixel

4. How We Use  Your Information

We collect and use personal information for the following purposes:

• To process bookings and deliver our services
  
• To manage and verify client portal accounts and related user access
  
• To process payments through Stripe
  
• To improve website functionality and performance through analytics
  
• To communicate with you regarding your account, services, or updates
  
• To meet legal and regulatory obligations
  
• To personalise marketing and advertising (where consented)

5. Account Structure and Data Sharing

Our system operates under a brand, franchise, office, and agent login structure.

• Parent or brand-level accounts may view and manage data from associated child logins (e.g., office or agent accounts).
  
• No data is shared between unrelated brands or accounts.
  
• Each organisation’s data remains confined within its own secured hierarchy.
  

We do not sell or rent your personal information to third parties.

6. Third-Party Services

We may share limited data with trusted third parties to deliver our services effectively:

Each third party is bound by their own privacy and data-protection obligations

7. Cookies and Tracking

Our website uses cookies and similar technologies (including the Meta Pixel and Google Analytics) to measure performance, enhance user experience, and deliver targeted advertising.

You can adjust your browser settings to refuse cookies or delete them, but this may affect functionality.
At present, we do not display a cookie banner; by continuing to use our website, you consent to our use of cookies.

8. Data Storage and Security

We store personal data on secure servers hosted by BrightByte in New Zealand.
We take reasonable technical and organisational measures to prevent unauthorised access, misuse, or disclosure, including encryption, password protection, and access controls.

9. Data Retention

We retain personal information for up to 24 months from the date of last interaction, unless a longer period is required for legal or accounting reasons.
You may request deletion of your personal data at any time (see Section 11).

10. International Data Transfers

While our business primarily operates in New Zealand, some of our technology partners (e.g., Stripe, Google, Meta) may process data in other countries.
We ensure that any international transfers comply with applicable data-protection laws and contractual safeguards.

11. Your Rights

Under the Privacy Act 2020 and, where applicable, the GDPR, you have the right to:

• Access and request a copy of your personal data
  
• Request correction of any inaccurate or outdated information
  
• Request deletion of your data (“right to be forgotten”)
  
• Withdraw consent for marketing communications
  
• Lodge a complaint with the Office of the Privacy Commissioner (NZ) or relevant EU authority

To exercise these rights, please contact marketing@campaignguardian.co.nz.

12. Links to Other Websites

Our website may include links to third-party sites. We are not responsible for their privacy practices or content, and we encourage you to review their privacy policies before providing personal information.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
The latest version will always be available on our website and will include the “Last Updated” date at the top of this page.

14. Contact Us

For questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:
Campaign Guardian Limited
Email: marketing@campaignguardian.co.nz